Right of Withdrawal

According to article 64 of Law Decree n. 206/2005, “Consumer” Customer (that is a natural person who purchases goods for purposes unrelated to the entrepreneurial or professional activity eventually carried out) has the right to back out of contract without any penalty and without stating the reason.
To exercise the right of withdrawal, Customer must send to the following e-mail address: cs@worldwayweb.com, or by registered letter to the address:
World Way Web srl Via Vittor Pisani nr. 6 - 20124 Milano (MI) Italy a written notification containing : I) the evidence of the intention to make use of the right of withdrawal according to Article 64 of Law Decree 206/2005;
II) the indication of the Products for which Customer wants to make use of the right of withdrawal;
III) the progressive order number given by purchasing;
IV) data concerning Customer Bank Current Account. Notification can be given within the term of 10 (ten) working days starting from the date of Product receipt.
Customer commits himself to return Products within 10 (ten) working days from the date of Product receipt at the following address:
World Way Web c/o  Danese srl
Via Torricelli, 5 - 20019 Settimo Milanese (MI) Italy
Costs for returning the Product are fully charged to Customer.
We recommend to ship Products to return by insured carrier in order to trace shipment. 
World Way Web will not be liable for refund or compensation for those returned products that have gone astray or have been stolen or damaged.
World Way Web will refund the full cost of those Products returned by Customer not used, not damaged and in their original packing.
Delivery costs are not refundable. World Way Web will commit himself to promptly refund Customer and however within and not later than 30 (thirty) days from the date of receipt of the withdrawal advice, on condition that the terms reported in the preceding section 8.1 have been respected. 
Refunds will be carried out by bank transfer. World Way Web will send a notification e-mail after effecting refund. World Way Web reserves the right of rejecting return of those Products that do not comply with the requirements hereof at the preceding clause 8.1.

Returns, refunds and substitutions

If you are not fully satisfied of your purchase, you can contact us at the address: cs@worldwayweb.com
You can get a substitution, a change or a refund.
After carrying out return of goods, or every time a refund is necessary, World Way Web takes care of refund by bank transfer, giving notice by e-mail.